FAQs- M1
Why doesn’t the BENZING M1 function with the BENZING Station?
The M1 must be equipped with the software version 2.0 or higher, and the M1 must be linked with the Station when it is connected for the very first time (manipulation protection).
How can the M1 be read on the PC with the provided software?
Put the CD into the drive and connect the M1 to a USB port. First, install the correct USB driver from the CD, then install the desired software – ready to go!
When printing a list several pages with a single line are printed?
Change printer settings in the atis TOP or M1. In the atis TOP menu, go to “Settings” and then make the appropriate changes under “Printer”. In the M1, go to MENU ->SYSTEM -> Printer.
How is the CAN clock set in the M1?
The M1 is connected in the Clubset and the CAN TIME is selected under OTHER. The setting is either performed manually or synchronised with a radio clock (if a radio clock is connected and it receives a signal).
Can a new race be started with the M1 if no list of results has been printed for the previous race?
Yes, all you need to do is terminate and then release this flight prior to the basketing (if the printer does not work, for example).
Is it possible to connect the M1 directly to a printer via a USB?
It is not possible to print directly from the M1 (via USB to the printer), but the data can be uploaded to a PC via a USB cable (BENZING USB print and history software) and then printed from there!
Does the CAN time have any influence on the basketing activities, or are there any problems if the CAN time and the time of the radio clock are not identical?
The CAN time is only used if the radio clock is not connected or is not sending a signal (M1 receives no signal from the radio clock). In this case, M1 automatically uses the CAN time. During authorisation, it is once more asked as to whether the CAN time is okay. On the M1, a text is displayed, stating whether it was synchronised with the radio clock or the CAN clock.
Is it possible to free the basketed pigeons without performing a termination with the red key?
Freeing is not possible, but resetting is, if the wrong pigeon has been basketed!
Can problems occur if the pigeon fancier first enters his or her name and then the machine writes over the data from the flying unit? (flying unit software = Elkowin version 1.9)
This should not cause any problems, as the M1 has to be be read first with the PC software in any case
How do I see whether the external radio clock or the internal CAN clock is being used for the synchronisation at the pigeon loft?
The M1 displays a text stating whether the radio clock or the internal CAN clock was used for synchronisation. Furthermore, if the CAN clock is being used, it is asked as to whether this really is the correct time!
On the M1, it is sometimes impossible to erase training flights or race flights. The M1 is stuck, the hour glass is displayed forever. What should be done?
In the pigeon loft, it is possible to reset the M1 to factory settings! Ensure that all of the data has been saved to the PC, as everything will be erased (statistics, fancier data, pigeon data).
Is there any blocking that may prevent uploading the data to the unit from the PC, as soon as a race is on?
No, there is no such blocking. The reading and writing of data is possible. Of course, pigeons participating in a race or training are blocked. It is not possible to change anything anymore regarding those pigeons!
How can a M1 be reconfigured for multiple fanciers?
From the version 01.03 onwards, the M1 can be reconfigured directly at the pigeon loft. It is possible to administer up to four fanciers. (under OTHER->SETTINGS ->MULTIPLE FANCIERS, the setting can be reconfigured from a single fancier to multiple fanciers). For older versions, the unit must be brought to the dealer, who in turn is the only one that is able to reconfigure the unit.
Is it possible to connect a second CAN (Club antenna) to the clubPOINT in order to shorten the usage times?
No, this is impossible, as we only address a single club antenna in the protocol.
Is it possible to perform the software download for the BENZING M1 at home, or does the M1 need to be connected at the pigeon loft?
Yes, the M1 can easily be updated at home, using the provided USB cable and the download software on a CD. Firmware can be downloaded directly from the Internet site.
How do you download software for the BENZING M1?
Install the BENZING M1 download software on the PC (copy it from the utility CD or download it from the website) and run it, connect the M1 to the PC via a USB cable (power supply of the M1). The PC identifies the M1 as new hardware (only when installing for the very first time), then select the required USB driver (download it from the utility CD or the website) and when the M1 is identified, first read the M1 with the connect button. Then, locate and select the desired software on your PC’s hard disk (for example version 02.21) with the Select File button. Finally, begin the download. (DO NOT DISCONNECT during the download procedure!)
I want to enter a pigeon into a flight, but the BENZING M1 is responding with the message: “Pigeon is already entered”.
Pigeons are entered in another race that has not yet been completed.
The BENZING M1 clock is not synchronised when the pigeon is entered and there is a time difference with the radio clock (or to the internal clock of the club antenna CAN).
Not all races or trainings have been completed.
I cannot find the menu “Date/Time”.
Not all of the races or training flights have been completed. Date/time cannot be modified.
“Delete all pigeons” does not work using the PC.
Not all of the races or trainings have been completed. Date/time cannot be modified.
During training, not all of the pigeons were clocked.
The training flight was commenced before all of the pigeons had been assigned or the pigeons are not entered, because bets are being placed on them.Can a new race be started with the M1 if no list of results has been printed for the previous race?
Yes, all you need to do is terminate and then release this flight prior to the basketing (if the printer does not work, for example).
Is it possible to send an SMS, if the M1 is not connected to the BENZING Station, for example if the M1 is taken to the pigeon loft?
No, without the M1, a SMS cannot be sent when a pigeon arrives. This requires both the M1 and the BENZING Station.
What is to consider, when the BENZING M1 shows the message: Your BENZING M1 needs Attention
The BENZING M1 is equipped with a RTC (Real Time Clock), which is powered by an internal battery. This battery should be substituded after a specified time of operation in order to ensure the correct time.
Therefore, please get in touch with an official BENZING partner in your country to organize a battery change. Since this is a safety-related component, such an exchange can not be performed at home.